BigCommerce App Store

Every change in your store, on the record.

Auditor watches your store in real time and writes down what happened, who did it, and what the value was before and after. Search it, filter it, export it.

Install on BigCommerce See how it works

webhook capture · no theme edits · read-only scopes

0.00s From webhook event to searchable log
0 More Than 18 Event types captured out of the box
0 of activity history retained
0 Webhook management actions: create, activate, deactivate and delete

What Auditor captures

Your store activity, in one place

Auditor collects BigCommerce events, staff activity and application logs to give you a clearer view of what happened in your store.

webhooks

BigCommerce store events

When a configured activity occurs in your BigCommerce store, the webhook sends the event to Auditor. The event is processed, stored in the audit log, and made available on the dashboard.

staff logs

Staff activity details

When you need to know who performed an activity, Auditor can scrape the BigCommerce Staff Action Log and store the matching staff activity for further investigation.

investigation

Trace an event to its source

Open an event from the dashboard and view more details. Auditor uses relevant event information, such as the resource ID and timestamp, to find the corresponding staff activity.

system logs

Application and system logs

Monitor application activity and system-level logs separately, making it easier to review errors, processing issues, and other operational events.

The path of one event

From store activity to audit details

Every store event is captured and logged, with staff details available when you need to trace who made the change.

  1. 01

    Install and verify your store

    Install the app and complete token verification to securely connect your BigCommerce store with the audit system.

  2. 02

    Store events are received

    When an activity occurs in your BigCommerce store, the configured webhook sends the event details to the audit system.

  3. 03

    Events are saved to the audit log

    The received event is processed and stored with important details such as the event type, resource ID, store, and timestamp.

  4. 04

    Review activity from your dashboard

    Your dashboard displays the recorded store activity. Search and filter events by date, user, or event type to find the change you need.

  5. 05

    Request more details when needed

    Select an event and choose “More Details” to investigate the change and find additional information about who performed it.

  6. 06

    Match the event with staff activity

    The system uses the event's resource ID and timestamp to match it with BigCommerce Staff Action Log activity and display the corresponding staff details.

Investigation

Go from an event to the details behind it

Review activity in your dashboard, then investigate individual events when you need to understand what happened and who performed the change.

Read the user manual

Start the log today, thank yourself in March.

Auditor starts recording the moment it's installed. It can't recover what happened before that.

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